• Welcome to PrintYourMemories (“we,” “our,” or “us”). By accessing and using our website (the “Site”) and services, you agree to the following terms and conditions (“Terms”). Please read them carefully before placing an order or using our services.

1. Use of the Site

By using this Site, you confirm that:

• You are at least 18 years old or have the legal capacity to enter into a binding contract.

• You will use the Site only for lawful purposes.

• You will not upload, post, or share any content that is offensive, illegal, or infringes on the rights of others.

2. Personalization of Products

You are solely responsible for the content you upload, including photos and text, for personalized products. By submitting content, you confirm that:

• You have the legal right to use and share the content.

• The content does not infringe any copyright, trademark, or other proprietary rights of third parties.

We reserve the right to refuse orders containing content deemed inappropriate or offensive.

3. Ordering and Payment

a. Order Placement:

• All orders are subject to acceptance and availability.

• You will receive a confirmation email upon successful placement of an order.

b. Payment:

• Payment must be made in full at the time of order placement.

• We accept payment in all modes.

4. Pricing and Taxes

All prices displayed on the Site are in rupees and inclusive of applicable taxes unless otherwise stated. Shipping charges and additional fees will be calculated and displayed at checkout.

5. Shipping and Delivery

• We aim to process and ship orders within [Insert Processing Time].

• Delivery times may vary based on location and shipping method selected.

• We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

Due to the personalized nature of our products, returns and refunds are only accepted for:

• Unboxing Video Required: For all fragile items, and highly recommended for all orders, we require a continuous, unedited video recording of you opening your parcel. This video should clearly show the shipping label, the condition of the packaging upon arrival, and the unboxing process until the item’s condition is fully visible.
  
  
• Exchange & Refund Policy: Without this unboxing video, we regret that we cannot process exchanges or refunds for damaged or incorrect items. Your video serves as crucial evidence for your claim.
  
  
• Defective or damaged items.
  
  
• Errors made by us during production.
  
  

To request a return or refund, contact us within [Insert Timeframe] of receiving your order. Proof of the defect or error will be required.

7. Intellectual Property

All content on the Site, including text, images, logos, and designs, is owned by or licensed to PrintYourMemories and is protected by copyright and other intellectual property laws. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

• Our total liability for any claim related to your order is limited to the amount you paid for the product.

9. Termination of Use

We reserve the right to terminate or suspend your access to the Site if you breach these Terms or engage in fraudulent or unlawful activity.

10. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with the effective date. Continued use of the Site constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

• Email: bhaticentre@gmail.com

• Phone: 9990811319

Thank you for choosing PrintYourMemories. We look forward to helping you create cherished memories.